Ana Reyes, LCSW
Mental Health Reviewer
Ana Reyes, LCSW, is a clinical social worker with nine years focused on tele-therapy. She has conducted more than 4,200 teletherapy sessions and treated roughly 1,000 patients across outpatient and community settings. Ana has audited seven teletherapy platforms’ workflows and privacy settings, reverse-engineered clinician and patient flows to find failure points, and written 42 articles on telehealth practice and safety for clinicians and product teams.
When I review a teletherapy product I run live patient and clinician mock sessions, check encryption and privacy defaults, trace referral and emergency flows, and time key operations like intake and scheduling. I read platform policies, inspect API behavior where possible, and interview clinicians who use the product. I summarize safety gaps, usability barriers, and concrete fixes for clinicians and product teams.